Got a question you can't find answers to from our FAQ section? Or just want to provide feedback on our products? We'd love to hear from you!
Send us an email at firstname.lastname@example.org or call us at 719-212-8889 between 9am and 1pm Mountain Standard Time, Monday-Thursday
Please Note: as our products are handmade to order, they typically take 10 - 14 business days to get made and shipped out to you.
Once your order is shipped you will get a notification email from us and shippingeasy.com with your USPS tracking number. Please make sure to check your spam filter for emails from both support (@) handmadebyheroes.com and shippingeasy.com.
You can view our Exchange & Refund policy by CLICKING HERE.
If you are interested in working for Handmade By Heroes, please email us at sales (@) handmadebyheroes.com. Please keep in mind that we are only able to have veterans who live in Colorado Springs that can provide a copy of their DD214 and Military ID. Please include the subject "Work Opportunity" in your email.
If you're not sure how to measure your wrist, please watch this video*:
*Our bracelets are now fully adjustable so please use this video guide only to get your wrist measurement so you can determine if a Small or Large adjustable bracelet is right for you.
Our designer bracelets include the "Mom" Designer bracelet, designer bracelets namely Believe in your Cause, Charmed Forces, Hang On to Your Dreams, Sports Mom, Grandma Love, Sister Love, Cat Mom and Dog Mom bracelets.