Contact Us - Handmade By Heroes

Contact Us

How Can We Help?

Got a question you can't find answers to from our FAQ section? Or just want to provide feedback on our products? We'd love to hear from you!

Send us an email at support@handmadebyheroes.com or fill out the form on the right. 

Please Note: as our products are handmade to order, they typically take 10 - 14 business days to get made and shipped out to you. Bracelets and key chains with custom artwork or personalized tags take 14-21 business days to complete. 

Once your order is shipped, you will get a notification email from us and shippingeasy.com with your USPS tracking number. Make sure to check your spam filter for emails from both handmadebyheroes.com and shippingeasy.com.

You can view our Exchange & Refund policy by CLICKING HERE.

Job Opportunities

If you are interested in working for Handmade By Heroes, you may email us at sales@handmadebyheroes.com. Please keep in mind that we are only able to have veterans who live in Colorado Springs that can provide a copy of their DD214 and Military ID. Please include the subject "Work Opportunity" in your email. 







 
Sizing Guide

If you're not sure how to measure your wrist, please watch this video*:

*Our bracelets are now fully adjustable so please use this video guide only to get your wrist measurement so you can determine if a Small or Large adjustable bracelet is right for you.

GUIDE TO MEASURING YOUR WRIST FOR ADJUSTABLE BRACELETS

SIZING GUIDE FOR WATCHES

SIZING GUIDE FOR VELCRO CLASP

How to put on your Medicool Alert Bracelet

 

How to put on your HBH Designer Bracelet

Our designer bracelets include the "Mom" Designer bracelet, designer bracelets namely Believe in your Cause, Charmed Forces, Hang On to Your Dreams, Sports Mom, Grandma Love, Sister Love, Cat Mom and Dog Mom bracelets.